United Airlines grounds entire mainline fleet over widespread technology system error

 

United Airlines grounds entire mainline fleet over widespread technology system error

Mainline flights are operated directly by United, using its own aircraft and crew. These typically include Boeing 737, 757, 767, 777, and 787 jets, as well as Airbus A319 and A320 models.

"Due to a technology issue, we are holding United mainline flights at their departure airports," a spokesperson told FOX Business. "We expect additional flight delays this evening as we work through this issue. Safety is our top priority, and we’ll work with our customers to get them to their destinations."

In a statement posted to social media, United apologized for the disruption and said its teams were working to resolve the issue as quickly as possible.

In response to a concerned traveler on social media, United acknowledged the issue and thanked the passenger for their patience.

"We're aware of the system error at this time and are working on a fix to have you on your way as soon as possible," United responded. "We understand that this disruption has caused frustrations during your travel and appreciate your continued patience."

A spokesperson later said the airline was "working with customers to get them to their destinations after a technology disruption."

"The underlying technology issue has been resolved, and, while we expec

Still, passengers around the world felt the ramifications of the glitch.

One passenger in Denver told Fox News Senior Correspondent Aishah Hasnie that she had been stuck on a United plane on the tarmac in Denver for nearly two hours.

None of the gates were available, and the pilot told the passenger there was no update on when those on board could get off the aircraft.

The passenger also said some planes have been sitting for twice as long as they had been waiting.